An Arrow in the Knee
I used to be a blogger like you, until … well, you know the rest.
I have been too involved with family and business over the last month to spend any time updating this blog.
For the last three years it has been like another, unpaid, job.
My real job has to take priority. Over the last four years we have built up quite a good little business here on Kangaroo Island.
We are not making vast amounts of money, but we are not going backwards.
KI is a small, isolated community. Its residents have very low average income by national standards. We rely on primary industry and tourism, and transport to and from the island is expensive. Any increases in travel or energy costs hit us very hard. A number of businesses have closed over the last year.
Our approach to business is simple; every person who comes into the shop is important. It doesn’t matter if he or she buys anything or not, or speaks English or not, or lives on the island or not. People are important because they are people, and not because of any possible benefit they can provide to us.
That means that we do our best to be competitive with city and online prices, that we tell people if someone else has an item on special and cheaper than us, that when doing repairs we do what we would want done if it were our computer or camera, that we give people options and encourage them to decide based on what is in their best interests, that we complete work as quickly as we can, etc etc.
We don’t do any of this because it makes sense from a business point of view, but because each person who comes in has value for who they are, and deserves to be treated respectfully and honestly.
But the funny thing is that although it is not our purpose, working in this way does seem to bring in more business. We are busier than ever, to the point where we can start to take a out a wage. It is only a minimal amount. We hope to be able to take out $1500 per month – $18,000 per year. We’d be better off on the dole, but the the shop gives us opportunities for service, and of course, the self-respect that comes with feeling we are making a contribution.
All this means that I am pretty constantly busy during the day, and I need the evenings to eat, spend time with family, and to read and continue my other writing projects.
So my arrow in the knee is my business becoming busier.
This blog will be only intermittently updated from now on.
Thank you for visiting.